This page informs you of our policies regarding the collection, use and disclosure of personal information when you use our Service (the https://dokkument.com website) and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
We collect personal information, usage and cookie data only when we need it when you provide it to us, or when information about you is automatically collected when you use the Service. We collect information in the following groups:
While using the Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to: email address; first name and last name; company name; phone number; cookies and usage data.
We may use your Personal Information to contact you with newsletters, marketing or promotional materials that may be of interest to you. You of course may opt out of receiving any of them at any time by clicking on an unsubscribe link.
When you use Dokkument, your browser automatically shares certain information such as which operating system and browser version you are using. We track that information, along with the pages you are visiting, page load timing, time spent on pages and which website referred you for statistical purposes like conversion rates and to test new designs. We sometimes track specific clicks to help inform some design decisions, for example how many times you created a new page or a new collection in Dokkument. These web analytics data are tied to your IP address and user account if applicable and you are signed into our Service. You can opt out of sharing your usage data at any time.
We do not collect any sensitive personal information of protected classification including age, religion, sexual orientation, gender, genetic data, physical or mental disabilities.
We will only use your personal data if we have a lawful basis for doing so and when absolutely necessary. Lawful bases for processing include consent, contractual necessity, our legitimate interests or when we have a legal obligation.
We may use the collected data for the following purposes:
Your Content is Yours. Creating Content in Dokkument does not change the ownership of that content. If the Content was created by you or you have legitimate rights to use Content created by someone else, Dokkument does not and never will claim ownership of that content.
Other users of Dokkument can access your Content only if you allow them to do so by changing the sharing permissions of your pages, collections and spaces.
We will not access or use your Content except for the following purposes: provide you with customer support for example when you explicitly allowed us access to specific content during a customer support inquiry; where compelled to do so in response to lawful requests by law enforcement or government authorities; where necessary to ensure the stability and security of our Service and our systems (for example where we believe that certain Content is degrading the stability of our servers and performance); where necessary to protect the rights, privacy, property or safety of you, us, or others.
The security of your information is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data and Content that you create, we cannot guarantee its absolute security. To the fullest extent permitted by applicable law, we do not accept liability for unauthorized disclosure.
If we learn of a security system’s breach, we will attempt to notify you electronically by posting a notice on the Services or by sending an email to you.
Dokkument operates from the European Union. Whenever possible our servers and third-party providers are located inthe European Union.
We retain Customers’ Personal Data for as long as reasonably necessary in order to maintain and expand our relationship with them and to provide them with our Services.
We retain our Customer personnel’s Account Data in accordance with the instructions of their organization (our Customer), or for as long as their account is active, and we have not been notified otherwise, or as long as we consider necessary for the purposes described herein.
We will also retain your Personal Data for as long as is required in order to comply with our legal and contractual obligations, or to protect ourselves from any potential disputes (i.e. as required by laws applicable to log-keeping, records and bookkeeping, and to have proof and evidence concerning our relationship, should any legal issues arise following your discontinuance of use), in accordance with our data retention policy.
Please note that except as required by applicable law, we will not be obligated to retain your Personal Data for any particular period, and we are free to securely delete it for any reason and at any time, with or without notice to you.
If you already have an account on our Service, you may access, update, alter, or delete your basic user profile information by logging into your account and updating profile settings.
You may also request a copy of, correct, or request deletion of data we have about you on Dokkument. You may do that by contacting us at firstname.lastname@example.org. We will take steps within a reasonable timeframe to comply with your request unless it is repeatable or clearly excessive.
We then may need to request specific information from you that confirms your identity. We do that as a security measure to ensure that personal data is not disclosed to any person who has no right to it.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if the request is particularly complex or you have made a number of requests in which case, we will notify you and keep you updated.
If you are a resident of the European Union (EU) and European Economic Area (EEA), you have certain data protection rights, covered by GDPR accessible at:
We take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please email us at email@example.com
You have the following data protection rights:
Before responding to such requests we will ask you to verify your identity with at least two pieces of personal identifiable information. If an authorized agent is corresponding on your behalf, we will first need written consent with a signature from the account holder before proceeding. Please note that we may not be able to provide the Service if some necessary data is restricted. If you are in the EU, you can identify your specific authority to file a complaint or find out more about GDPR, at https://edpb.europa.eu/about-edpb/board/members_en.
We use service providers in order to deliver the Service to you.
They have access to your personal information only in specific cases that allow them to fulfil specific tasks on our behalf, for example to identify your account based on your email address and are obligated not to disclose or use it for any other purpose.
For the following processors, we have established GDPR-compliant data processing agreements:
Our Service does not address anyone under the age of 13 ("Children") or other age as required by local law.
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Information, please . If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.